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Delivery and Take-out

Is there a charge for Delivery?

Delivery charges may apply in your market. Contact your restaurant for more details.

What form of payment do you accept for Delivery?

We are pleased to accept payment in Cash, Visa, MasterCard, American Express, Diners/EnRoute and Gift Cards in most of our locations.

Do you accept Debit on Delivery?

Some locations do accept Debit on Delivery orders. Please check with your local East Side Mario’s for details.

Do you accept Debit on Call Ahead Pick-Up?

Debit payment is accepted at most of our restaurants for Dine In and Pick Up orders.

Are Mini Mario’s meals available for Take Out or Delivery?

Yes! We are pleased to offer the same great value to kids at home, as they would receive if they were to visit us in the restaurant.

Do kid’s meals include a dessert and a toy?

Yes. All of our kids meals include a Rice Krispies Square and a very cool toy.

Are “Kids Eat Free Days” available for Take Out or Delivery?

No, we’re sorry, “Kids Eat Free Days” are only available for dine-in meals.

I need to place a large party order for delivery. How much lead time do you need to prepare it?

Whenever possible, we ask that party orders be placed a day ahead of time. However, we would require a minimum of 2 hours to prepare any orders consisting of more than 20 entrees.

Who can help me?

By Email: ESMfeedback@primerestaurants.com
By Fax: 905-568-0080 attention: East Side Mario’s Guest Support

If you would like to speak to someone in person, please call East Side Mario’s Guest Support at 905-568-0000 Ext.268 or toll free at 1-800-361-3111 Ext.268.

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